About Open Box Specials: Jomashop offers deep discounts on open box items (used item with some signs of wear) with our money back guarantee. Jomashop.com will provide a full refund minus the cost of shipping for the item if you are not satisfied with your open box purchase. You have 10 days from when your order is shipped out of our warehouse to request a RMA (Return Merchandise Authorization). Jomashop’s watch warranty will still apply from your purchase date. Some conditions may apply. Read our full return policy here.